Core training MRA I

Date: December 03, 2016 08:30 AM

Contact: Sarah Hron, 218-262-1680

Location: Sawmill Inn
2301 Highway 169 S., Grand Rapids

Description: One of the indicators of a strong local is a diverse team of knowledgeable, well-trained elected and appointed leaders. That includes Member Rights Advocates, who deal directly with members to address their concerns, resolve their problems and enforce our contracts.

This session explores the fundamentals of advocacy, valuing member concerns and managing conflict. The Advocacy Model is introduced. For more information, contact: Sarah Hron.