Core training MRA I
Date: October 15, 2016 08:30 AM
Contact: Jan Anderson, 651-247-7641
Location: Education Minnesota Mankato office
1961 Premier Drive, Suite 406, Mankato
Description: One of the indicators of a strong local is a diverse team of knowledgeable, well-trained elected and appointed leaders. That includes Member Rights Advocates, who deal directly with members to address their concerns, resolve their problems and enforce our contracts.
This session explores the fundamentals of advocacy, valuing member concerns and managing conflict. The Advocacy Model is introduced (five hours).